This qualification develops the knowledge and skills needed when working in a senior role in healthcare environments. It covers a wide range of areas including supporting individuals with their physical and emotional care, daily living needs, and healthcare procedures.

The Level 3 Diploma in Healthcare Support is the mandatory qualification requirement that must be completed by all Senior Healthcare Support Worker apprentices before they can go through the gateway to endpoint assessment. This qualification sits on the Regulated Qualifications Framework (RQF) and is regulated by Ofqual.

The learner must complete 45 credits of mandatory units and a minimum of 20 credits from the optional units. A minimum of 37 credits must come at Level 3 or above.

Innovate Awarding is an Ofqual regulated awarding organisation with an innovative and dynamic approach. They develop off-the-shelf, customised, and fully bespoke qualifications across a growing number of sectors – all on the Regulated Qualifications Framework (RQF). 

Modules:

Mandatory Units

• Promote personal development in care
• Safeguarding and protection in care settings 
• Promote health, safety, and wellbeing in care settings 
• Understand mental wellbeing and mental health promotion 
• Causes and spread of infection 
• Promote communication in care settings 
• Responsibilities of a care worker
• Promote effective handling of information in care settings
• Understand mental health problems 
• The principles of infection prevention and control 
• Cleaning, decontamination, and waste management 
• Duty of care in care settings 
• Promote equality and inclusion in care settings
• Promote person-centred approaches in care settings 
• Study Skills for Senior Healthcare Support Workers

Optional Units

• Understand Advance Care Planning 
• Communicate with individuals about promoting their health and wellbeing
• extended feeding techniques
• Move and position individuals in accordance with their care plan
• Remove wound closure materials 
• Undertake urethral catheterisation processes 

The competence units in the qualification will be assessed in the workplace. Assessors will observe apprentices in their workplace, provide support and guidance by collecting evidence, assessing the learner’s knowledge and skills, and enabling them to achieve their qualifications. 

Assessors will be expected to make an informed judgment about the range of evidence an apprentice may produce to demonstrate their competence to meet the assessment criteria. The assessor's role can be as part of a wider role within an organization's training department. 

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